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Terms That Govern Your Account on Jalle Bat

Your use of Jalle Bat is subject to the terms set out here — covering account conduct, payment handling via bKash, Nagad, and Rocket, and the conditions under which access is available. Availability depends on your local law and eligible regions.

Account TermsPayment PolicyEligibility RulesPrivacy Conditions
Jalle Bat Terms That Govern Your Account on Jalle Bat
HOW WE HANDLE DATA

Account Security and Data Practices

We hold only the data needed to run your account — your registered mobile number, wallet identifiers for bKash, Nagad, or Rocket, and your transaction history. We do not sell this data. You can request a copy or deletion by contacting support with your account ID.

Data Retention

Account data is kept for as long as your account is active and for a period after closure as required by our operating obligations.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage these in your browser settings.

Account Security

Your account is protected by OTP verification on login. If you receive an OTP you did not request, contact support immediately and do not share the code.

Data Requests

To access, correct, or remove your personal data, submit a written request via email support. We respond within a reasonable period after verifying your identity.

LEGAL CONTACT PATHS

How to Reach Us on Policy Matters

If you have a question about these terms, a data request, or a dispute over an account action, reach us through the channels below. Have your account ID and any relevant transaction reference ready before you write — it speeds up every response.

Live Chat Available directly inside your account dashboard. Fastest path for urgent account or payment queries.
Email Support Send policy or data-related requests to our support address listed in your account settings panel.
Help Centre Our help centre covers common account, wallet, and eligibility questions with step-by-step answers.

Common Legal and Account Questions

These are the questions we hear most often about how our terms work in practice.

These terms apply to anyone who opens an account on Jalle Bat. Access is only available where local law in your region permits it — eligibility is your responsibility to confirm.

Access depends on whether participation is permitted under the laws of your specific location. We do not confirm legality for individual regions; check your local rules before registering.

Contact support via live chat with your transaction reference number and the amount in question. We trace the payment against our records and respond with a status update.

We hold your registered mobile number, wallet identifiers, login history, and transaction records. No payment credentials are stored on our side — those stay with bKash, Nagad, or Rocket.

Send a deletion request to our email support address from your registered contact. We verify your identity first, then process the request in line with our retention obligations.

Updated terms are posted on this page with a revised date. Continuing to use your account after that date means you accept the updated conditions. We recommend checking this page periodically.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.